Pharmacy

The digital solution
for pharmacy
chains.

Whether you are part of a pharmacy or parapharmacy group, our app designed specifically for pharmacy networks helps you transform the management and activation of your point of sale. By structuring and managing your operations with precision, it optimizes pharmacy management while ensuring a seamless and consistent customer experience.

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Pharmacy team at the counter

3 realities,
one shared need for clarity.

Simplify daily work for pharmacy teams

Between managing shelves and handling deliveries, finding time to read and reply to emails becomes a real challenge. Over time, important information is missed, the pharmacy loses commercial responsiveness, and turnover can start to decline.

Give head office a clear view of the network

For head-office teams, knowing when and how to contact pharmacies is essential. Without field visibility, it becomes difficult to make informed decisions and ensure that the strategy is properly applied. Whether it’s about window displays, product withdrawals or point-of-sale materials, regular feedback is key.

Refocus regional managers on support

It can be tempting to rely on regional managers or field coordinators to pass on instructions. They do need to be informed, of course, but their role shouldn’t be limited to acting as simple messengers.

Standardized pharmacies
for a powerful network!

Centralize communication across your pharmacy network.

A mobile format tailored to frontline teams, with simple and intuitive access to key information such as sales campaigns, merchandising guidelines, trade marketing actions, newsletters, and more. You can instantly see who has received and read the information, and easily follow up with those who haven’t.

POS communication
Network activation on mobile
Pharmacy challenge on mobile

Boost sales activation in your pharmacies.

Commercial activation is only truly effective when pharmacy teams can access it easily. With an app designed for pharmacy networks, staff can follow sales challenges directly from their mobile and view real-time performance effortlessly. By adding input from regional managers, through inspiring videos and practical photo tips, the solution helps maintain high motivation levels and lasting engagement across teams.

Sales team challenges

Track your pharmacy visits and audits with more precision.

Everything is in the details! You need to ensure a flawless customer journey and experience, from storefront displays to checkout counters. Thanks to an app designed for pharmacy networks, pharmacy visit reports can be completed directly from a mobile device, with supporting photos and detailed comments. Once validated, these reports are accessible to each pharmacy, while headquarters teams can monitor the network’s progress and performance in real time.

Point-of-sale audits
Action plans on mobile
Training on mobile

Train pharmacy teams more easily.

Combine in-person training with e-learning! Make training management easier for management, merchandising or customer service, and share tutorials on deliveries, loyalty program sales pitches or POS system updates. Use quizzes to validate skills.

Team training

The questions pharmacy
networks ask.

Find answers to the most common questions from pharmacy groups, pharmacy networks and head office teams looking to better structure their communication, field visits and network action plans.

How can communication be improved across a pharmacy network?

To improve communication across a pharmacy network, it is essential to centralize instructions, documents, commercial operations and priority information in a single channel. Idelink enables head office teams to share messages with the right pharmacies, track reads and follow up with the relevant points of sale.

How can field visits and audits be tracked in pharmacies?

Field visits and pharmacy audits can be structured using forms, checklists, photos, comments, scores and action plans. Idelink enables network managers to carry out visits directly from the field, while giving head office a consolidated view of the results.

How can commercial operations be managed in pharmacies?

Commercial operations in pharmacies can be managed by sharing materials, merchandising guidelines, POS displays, window displays and laboratory-led campaigns through a dedicated network application. Idelink helps head office verify field execution and track feedback from pharmacies.

How can consistency be ensured across a pharmacy network?

Consistency across a pharmacy network relies on clear standards, accessible instructions, regular visits and proper follow-up of action plans. Idelink helps structure these practices and provides a shared view across all pharmacies in the network.

How can pharmacy teams be trained more easily?

Pharmacy teams can be trained more easily with short content, tutorials, quizzes and operational materials accessible from a mobile application. Idelink makes it easier to share these resources and monitor their consultation by teams.

Is Idelink suitable for pharmacy groups?

Yes. Idelink is designed for pharmacy groups and pharmacy networks that want to structure network communication, manage field visits, oversee commercial operations, centralize documents and improve field execution.

Manage your pharmacy network more effectively!

See how Idelink helps pharmacy groups and pharmacy networks centralize communication, track pharmacy field visits, manage commercial operations and ensure consistent execution across every pharmacy.

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